BUS SERVICE REPORT

Report a Friday or weekend bus problem

Choose what happened. This should only take a few minutes.

Your report goes to SPS · The union receives a copy

Step 1 of 3

What went wrong?

Choose the answer that is closest.

Choose your company and days

Choose every day affected. Separate questions will appear for each day.

JourneyFrom HPC · North or East direction
Days affected Choose Friday, Saturday, Sunday or any combination.

Check and send your report

Please remember: You are reporting this personally to SPS. The union will receive a copy so it can keep a record of the problem.

Email preview

Complete the form to see your report.
What happens when you press the red button? Your email app will open with the SPS address, the union copy address and your report already filled in. Nothing is sent automatically. Check the email, then press Send inside your email app.
Your email app should now be open.
Check the report and press Send. SPS is addressed and the union is copied in.

If your email app does not open, use "Copy full email details". It copies the SPS address, the union CC address, the subject and the report.

Why members are being asked to report

At the Grouse, Convenor Kev explained that members should report their bus problems personally to SPS.

Members have reported that buses may follow an earlier finishing schedule, while workers finishing later may find buses already gone. This creates a gap where some workers cannot access available transport.

Members have also reported too few secure buses. When they are full or unavailable, workers may have to walk to North, adding more time to the day.

Your personal reportSPS receives the problem directly from the member who experienced it.
Union trackingThe union receives a copy so it can keep a record of every report.
EvidenceThe reports help identify repeated problems on Friday, Saturday and Sunday, including buses that leave before later-finishing workers can use them.
LJC escalationThe union can use the evidence to raise unresolved or repeated problems at the LJC.